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Shipping & Returns

Shipping Information

  • We ship internationally to the USA, Canada, Australia, New Zealand, Ireland, the U.K and many other countries.
  • We ship via international carriers, who then ship via local couriers: USPS, FedEx, UPS, and APC, depending on the product, order size, and your location.
  • If your order includes multiple items we will ship them together
  • Canvases purchased in one order together will be shipped together in one box in order for us to reduce the chance of any damage to your order...
  • We endeavour to dispatch all items within 1-3 business days. However due to the COVID-19 pandemic, some of our items are dispatched in 3-6 business days.
  • Once dispatched, delivery time is currently estimated within 10 to 15 working days for standard shipping and 3 to 5 working days for Fedex express shipping.
  • Our kits are manufactured by hand in our privately facility in Shenzhen, China. We ship our items from our warehouse direct to our customers using premium shipping and packaging. This enables to resolve any issues faster.  


Returns

  • We offer a 100% Satisfaction Guarantee on all our products. If you are not satisfied with the condition of your order upon receiving it, please contact us at customercare@homecraftology.com 

 

We manufacture all of our kits in our privately owned facility. 

 

We use premium shipping to make sure that your order is delivered fast, no matter where in the world you are located.

 

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