Shipping and Returns
Shipping & Returns
We ship internationally to the USA, Canada, Australia, New Zealand, Ireland, the U.K and many other countries.
We ship via international carriers, who then ship via local couriers: USPS, FedEx, UPS, and APC, depending on the product, order size, and your location.
If your order includes multiple items we will ship them together.
Canvases purchased in one order together will be shipped in seperate boxes in our ultra premium shipping method to keep your canvas safe.
We endeavour to dispatch all items within 1-3 business days. However due to the COVID-19 pandemic, some of our items are dispatched in 3-6 business days.
Once dispatched, delivery time is currently estimated within 10 to 15 working days for standard shipping and 3 to 7 working days for Fedex express shipping.
Our kits are manufactured by hand in our private facility in Shenzhen, China. We ship our items from our warehouse direct to our customers using premium shipping and packaging. This helps us get our custom designs out super fast and also to resolve any issues right from our manufactoring team.
We offer a 100% Satisfaction Guarantee on all our products. If you are not satisfied with the condition of your order upon receiving it, please contact us at firstname.lastname@example.org
We manufacture all of our kits to order in our private facility.
We use premium shipping to make sure that your order is delivered fast, no matter where in the world you are located.